Matthew Boyle is currently the CEO of LR. Before Matt became CEO, he worked his way up while at Landmark Senior Living Communities. It’s laughable to say that he worked his way up, as it was his dad, Clifford Boyle’s company. Matt joined LSLC in August 2012. In April 2013, he became the VP of Finance. In a Glassdoor review, one former employee posted, “Residents are not a priority. Poor food quality served same items over and over.”
In March 2017, another reviewer titled their review, “Owner is basically a slum lord.” They posted the following in their review, “The building is falling apart. It constantly floods, the roof leaks the pipes burst multiple times. The owners do not want to put in the necessary money to repair & refurb. They just band-aid problems, and they get worse & worse.
High turnover in last few years. There was excellent management in a building that all left because of the company. High turnover, especially of all management positions now being filled with mostly uncaring, unqualified persons.
The Poor residents and front-line staff are so unhappy.
The company doesn’t pay their bills. Payroll bounces. Collections call to the facility all the time.
Health insurance is horrible & outrageously expensive.
Corporate forces building to take in residents they feel are inappropriate.”
I highlight these reviews because I saw similar reviews left for LR. There appears to be a reoccurring theme with LR locations running down and residences serving low-quality food.
In October 2017, Matt became the COO for Landmark Senior Living Communities and LR. My boss told me that LSLC is no longer a brand of LR.
Matt comes off as Garv Vee Alpha male on LinkedIn. He doesn’t believe in either diversity or gender sensitivity training. That’s hilarious since I underwent diversity training.
Matt believes that he is a gladiator and not a bunny. He likes to use the hashtags #gladiatorsonly, #bunnyrepellant, and #workculture. Matt is being extremely passive-aggressive on LinkedIn. He had an issue with somebody and kept talking about it without naming names. I suspect it was the Chief Operations Officer terminated in early 2023. Matt sent out one of the worst company-wide emails I have ever read announcing the termination of the COO. Matt likes to talk about company culture, while numerous people have highlighted issues with him and management.
Matt starts one post with, “Weak men create tough times.” Well, Matt, all of Landmark’s failures fall squarely on you. His companies have been financially unstable for years. Matt almost stated that he is open to feedback unless “I appreciate any and all comments. I just might take your opinion on my leadership abilities more seriously if you, too, achieved $100M in annual revenue in your sixth year of business at a company you built without giving up any equity. Brownie points if you did so before your 35th birthday.” If Matt achieved $100M in revenue, why can’t LR pay its bills? Why did we have to use a new credit card every other month? Why did John Hood have to use a credit card in his family member’s name?
I am hearing that a leadership change is happening at LR corporate. I heard that AJ Henry is no longer the COO. I wonder if he is gone or demoted. Matthew Boyle will be demoted to COO. I need to find out who the new or acting CEO is. These changes will likely not fix anything. LR was on a crash course to hit the iceberg, and they hit it. The intelligent people are getting on the lifeboats while the others are going down the ship.