When I was laid off, I wasn’t even shocked. I went from being a full-time employee to being a part-time. I was in charge of their Google rankings and reviews. Each month we had to use a different credit card. Our purchases kept getting declined. I was worried when a charge for less than ten dollars was declined. I had to perform at a high level without the resources to do my job. I heard the same from the ex-employees working in the facilities.
LR is a multi-location drug and alcohol rehab facility. They currently have three brands. The brands are LR, Medicaid Facilitry, and Suboxone Clinics. LR is their commercial facility. Medicaid Facilitry is their Medicare facility. There was talk about branching out to starting a line of halfway houses, but it looks like they still need to start. On Friday, March 3rd, 2023, Landmark laid off 70 people. The layoffs may be why they have yet to launch the halfway house brand, Monarch.
LR has had horrible management. While the marketing team needed help to have money to pay our bills, Landmark bought the building across the street. There was talk about moving headquarters to the Cayman Islands for “tax purposes.” While I work remotely, I visited the home office twice. The first time I heard about how insurance wasn’t being billed, it took a while for somebody to catch the mistake. They were out between five and six million dollars. In a staff meeting, my boss’s boss, John Hood, told us not to worry that they were selling properties and nobody’s check would bounce. While our checks didn’t bounce, they did lay off people.
As I stated, I managed and monitored the online reviews. I witnessed firsthand the negative reviews and complaints about the Medicaid Facilitry brand. Patients would be discharged and walk down the street knocking on doors asking for money or a phone. Each negative review was forwarded to Lisa Slate. She would start the investigation with the team. People were well aware of the issues at the Medicaid Facilitry facilities. It was common knowledge and chalked up that it’s due to the low-quality patients we get there. I even caught employees leaving reviews on Google. I addressed this every time. It violates Google’s TOS for current and former employees to leave reviews.
The company talks about helping people to recover from their addiction. I don’t believe it. The company cares about one thing, heads in beds. We get a daily report about the headcount and expected discharges. The report is titled FTFB, which stands for Fill The Fucking Beds. Landmark was so concerned with the headcount. While I understand they care more about full beds than patient care, especially with Medicaid Facilitry. You don’t have to take my word for it; check out their Glassdoor page. I bet Justin Hartman wishes he didn’t push employees to leave reviews on Glassdoor now.
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